Identify the Problem•3 Minuten
Note the Error Code
Erforderlich
Record BSOD Information
When you get a blue screen, it shows important info:
Look for:
- Error name (e.g., "DRIVER_IRQL_NOT_LESS_OR_EQUAL")
- Stop code (e.g., "0x000000D1")
- Failed file (e.g., "ntoskrnl.exe")
If it happens too fast:
- Press Windows + I
- Go to System > Recovery
- Under Advanced startup, click Restart now
- After restart, select:
- Troubleshoot > Advanced options
- Startup Settings > Restart
- Press F1 to disable automatic restart
Next time BSOD occurs, you can read the error.
Write down or photograph the error details.